Every plan includes a monthly pool of answers on our built-in engine. Paste your own AI key on any plan and answers become unlimited — you pay the AI vendor directly, our fee covers the platform. Yearly billing = pay 10 months, get 12.
Answering customers carries no per-message fee on any plan — on your website and on the channels your plan includes: Telegram on every plan, WhatsApp from Starter, Instagram & Messenger from Growth. (Only optional WhatsApp marketing broadcasts cost extra, and only if you send them.)
Unlimited everything, white-label with your own domain, SLA, dedicated support, custom integrations — and multi-workspace for agencies who resell.
One AI-generated reply produced with the platform's own AI keys. Instant answers from your knowledge base, cached repeat answers and golden answers are always free and unmetered. Answers generated with your key never count.
Checkout supports Paystack (card, bank, USSD) in NGN, Stripe in USD, or a manual bank transfer that we confirm from HQ. Your plan activates immediately on confirmation.
Checkout is by card via Stripe in USD, or a manual bank transfer that we confirm from HQ. Your plan activates immediately on confirmation.
There's never a per-message fee. Which channels you can connect follows your plan — Telegram on every plan, WhatsApp from Starter, Instagram & Messenger from Growth — and once connected, answering is free: Instagram and Messenger have no message fee, and WhatsApp replies are free within the 24-hour window that opens whenever a customer messages you. The only paid extra is optional WhatsApp marketing broadcasts, which you send only if you want to. A channel you've already connected keeps working even if you later downgrade.
Up to your plan's page limit per website — 50 pages on Free, 300 on Starter, 1,500 on Growth, 5,000 on Scale — reading your sitemap first so nothing is missed, with big sites read in slices and live progress shown. If your site is bigger than your plan reads, the source tells you exactly how many pages were left, never silently. Paid plans also re-read your site automatically (monthly / weekly / daily) so answers stay current.
Yes — the Service desk (end-to-end support tickets) is built into Temira and included on every plan, with no separate purchase. How many teammates can work it is bound by your plan's agent seats — the same seat model as the Agent desk. Tickets can be opened by the AI when it can't resolve something, from a live chat in one click (pre-filled with the full transcript), from a customer's WhatsApp/Instagram/Messenger/Telegram message, or by hand — and replies go back on the same channel with no per-message fee.
Your assistant keeps working — instant knowledge-base answers, golden answers and cached answers continue free. AI-generated answers resume when the month resets, when you upgrade, or the moment you connect your own key.
Yes. Plans are prepaid periods, not contracts — cancel and your plan simply runs out its paid period, then falls back to Free with your data intact.